Blog

WhatsApp Business API, made clear.

No-fluff guides to sending WhatsApp at scale — the 24-hour window, templates, pricing, compliance and code. Written by the team that builds the gateway.

Pricing

How WhatsApp Business API pricing works in 2026

WhatsApp API pricing has two parts: Meta's per-message charges — changing on 1 October 2026 — and your provider's software fee. How each works.

Guides

WhatsApp message templates: writing and approval

Template messages are how you reach customers outside the 24-hour window. What the categories mean, how Meta reviews templates, and why they get rejected.

Guides

The WhatsApp 24-hour messaging window, explained

WhatsApp allows free-form messages only within 24 hours of a customer’s last message. How the customer service window works, and how to send outside it.

Guides

What is the WhatsApp Business API? A plain guide

The WhatsApp Business API lets companies send and receive WhatsApp messages from their own software. How it works, who it is for, and how to start.

Developers

How to send WhatsApp messages from code

A developer’s guide to sending WhatsApp messages from your own code: the request, auth, safe retries, the 24-hour window, and reading delivery status.

Guides

WhatsApp Business app vs API: the difference

The WhatsApp Business app and the WhatsApp Business API solve different problems. A clear comparison so you can pick the right one for your business.

Guides

WhatsApp On-Premises API is retired: use Cloud API

Meta's self-hosted WhatsApp On-Premises API expired on 23 October 2025. What that means, and what moving to the hosted Cloud API involves.

Guides

WhatsApp broadcasts: rules, limits and good habits

How to send WhatsApp broadcasts the right way — templates, opt-in, quality rating and Meta’s messaging limits — so your number stays healthy.

Compliance

WhatsApp opt-in and opt-out: a compliance guide

Meta requires opt-in before you message customers and prompt opt-out when they ask to stop. How to collect consent, honour it, and protect your number.

Guides

Why you should own your WhatsApp Business number

Some providers put you on their number or Meta account. Why owning your WhatsApp Business account matters — for control, trust and freedom to move.

Developers

WhatsApp delivery statuses and webhooks, explained

Sent, delivered, read, failed — what each WhatsApp status means, how webhooks deliver them, and how to consume messages and status updates reliably.

Use cases

12 WhatsApp templates for ecommerce order updates

Ready-to-adapt WhatsApp template examples for online stores — order confirmation, shipping, delivery, abandoned cart, review requests and more.